FAQ

Which platform do you build websites on? 

Firsthand WordPress, since it allows us to create stunning and highly customized websites. We can also create websites in Wix and Squarespace if you rather prefer that.

What do you need from me before we start?

Before we start we need you to send us your logotype, copy, images, fonts and brand colors. If you do not have any images we have access to an image bank free for commercial use. If you do not have a logotype, fonts and colors we can assist you with creating a brand guide, please see our services.

Will you write my copy? 

If you do not have text for your website we can help you with writing a high-converting copy, which is an extra service. Please let us know if this is something you are interested in.

Do you do video editing?

Yes, we do video editing if you prefer to have a video on your website, which is an extra service. Please provide us with your video material, or we have access to a video bank with many different types of videos. We are sure we can find something to fit the needs of your website. 

Do you do photo retouching?

Yes, we do photo retouching if you need to edit any of your photos, which is an extra service. 

What are the payment terms? 

A 50% deposit is required before the project starts, and the final 50% is due within 20 days once the project is finished. For more information about our payment terms, see our company policy

Hos does it work with domain name and web hosting? 

Please register your desired domain name before we start working together. We also love for you to set up a web hosting account. If you need help with this and/or recommendations for good web host providers please let us know.

Can I manage the website myself in the future?

WordPress is pretty easy to manage yourself, and we can give you advice on how to edit the website if you are interested in doing so. WordPress is on of the most common used platform in the world for websites, and you are not stuck with us in order to edit your website in the future.

Do you offer post launch support?

Once the website is finished and delivered we offer support on an hourly price basis.

Are backups included? 

Web host providers usually include scheduled backups in their plans. Please check with your web host provider, or ask us for advice. We can also assist with manual backups, stored remotely on Dropbox. 

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